For Questions call 800-238-9228

 

Payment & Shipping

When will my credit card be billed?
Your credit card will be billed when your order has been shipped.

When will my item ship?
All items will ship the same day they are ordered as long as the item is in stock, and the order is placed before 2PM Central Standard Time. Anything you order today my 2PM CST can arrive as early as tomorrow if overnight delivery is selected.

How is my product shipped?
You get to choose. On the checkout page you have the choice of Fedex shipping options.  If you are in the Armed Services we will ship to FPO and APO, but we cannot guarantee the shipping

What are the shipping costs?
Shipping charges range from $9.95 to $29.95. On the checkout page you may choose the shipping option that suits your needs.

I received the package but where is my receipt?
Often times our customers mail our merchandise to recipients. In most cases our customers prefer that the recipient does not get the cost of the gift that they receive. For this reason we do not send a paper copy of the invoice with the package unless otherwise requested. All receipts are sent electronically to the email address provided.

Can I have a product delivered to a PO box?
Goldflorist.com does not deliver to P.O. Boxes. However, we do deliver to FPO and APO.

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Warranties & Returns

Do you honor manufacturer's warranties?

We warranty all merchandise against manufacturers defects.

What is your return policy?
Merchandise may be returned for a refund within 30 days of order date minus the shipping cost.  If the product is defective, we will be happy to refund your money or replace the product. call 1-800-238-9228 for further questions.

Go Shop and pick out my roses!