Privacy Statement for Goldflorist.com

Your privacy and security is important to us. Our aim is tos provide you safe and secure surfing experience whenever you visit our website http://goldflorist.com. Goldflorist.com continuously updates its privacy statement to reflect company and customer feedback. Goldflorist's privacy policy is intended to safe guard our customer's privacy and mutual interests. Our privacy policy is designed to inform you about what information Goldflorist collects, why we collect such information and how we use the information that we collect from our customers.

Collection and Use of Information

Information Collection

Goldflorist.com solely owns the information that is collected from our customers. We collect information from our customers on various points described on our website- http://Goldflorist.com.

Use of Information

The information we collect from you is used for processing your requirements regarding development of online stores for our customers and their queries. The information is solely used for above mentioned purpose only.

Information - We Collect from You

We ask you for general information like Name of individual/store, Address, Valid email, Phone number, Web URL (if any), your requirements, and any information that you want to share with us for purpose.

Registration and Communication

If you are looking for specific information you have to submit an online request for registration. For registration you have fill in on the details like name, address phone number and email address. This information is used to contact the user. All information is optional. Please make it sure that you are providing valid email or correct phone number else Robert Irwin Jewelers will not respond. Please allow us 24 hours to respond.

Internal Use of Information

Robert Irwin Jewelers reserves the right to compare and review your personally identifiable information for errors, omissions and accuracy. Sometimes we can also use your personally identifiable information internally to improve our marketing and promotional efforts, Web Site content and product offerings.

We can use personal identifiable information provided by you internally to conduct internal research on our users' demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our Web Site and our marketing programs. Neither of the internal research reports and findings will be disclosed to you in any manner nor can you ask for such reports. This internal research is not hampering your interests in any ways.

Non-Disclosure of Personally Identifiable Information

Robert Irwin Jewelers doesn't disclose any of personally identifiable information collected from our customers to any third party for marketing survey or any other use without their consent.

Disclosure of Personally Identifiable Information

In some circumstances we have to disclose your personally identifiable information in interest of country law, peace and other such consequences that may broke up at any instance. Your information may be disclosed in conditions described in clause (7) Sharing of Information.

Sharing of Information

Robert Irwin Jewelers reserves the right to disclose you personally identifiable information under following circumstances.

Fraud Protection and Compliance with Law

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Service Providers

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

Special Events

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

Legal Disclaimer

We may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Profile

Goldflorist.com collects information that is stored through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users those details their viewing preferences. Consequently, collected information is tied to the user's personally identifiable information to improve the viewing experience of the site for the user. Robert Irwin doesn't share user profile with other third parties.

Communications from Site

Goldflorist.com communicates with users through emails and sometimes for customer services our executives make phone calls if the customer wishes.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. In the event that it is necessary to contact previous clients and shoppers regarding required service, recalls or service related announcements we will do so through email or phone. Shoppers and clients will not be able to opt-out from this type of communications.

Customer Services

We communicate with users to provide requested services and information via email or phone, in accordance with the user's wishes.

Links

This Web site contains links to other sites. Please be aware that we, Goldflorist.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Tell A Friend

If a user elects to use our referral service for informing a friend about the contents of wish list, we ask them for the friend's name and email address. Goldflorist will automatically send the friend a one-time email providing a link to the specific contents and inviting them to visit the site. Goldflorist.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact http://goldflorist.com via email to request the removal of this information from our database.

Security

All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, customer service representative) are granted access to personally identifiable information. Our employees are kept up-to-date on our security and privacy practices.

On a frequent basis and as policies are added or modified, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment in a locked facility. If users have any questions about the security at our Web site, users can send an email to customerservice@goldflorist.com

Data Collection - Cookies

Cookies - http://goldflorist.com uses cookies to enhance your browsing experience. Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to remember various aspects of your visit. This information is used by http://goldflorist.com to guarantee a consistent and uninterrupted experience. Cookies will allow you to revisit without losing many of your settings. We do not use cookies to save personal information for outside uses.

We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file that remains stored on the user's hard drive. Persistent cookies can be removed by following your specific Internet browser instructions. By setting a cookie on our site, users would not have to log in a password in order to view contents from a previously stored shopping cart or wish list. If users reject the cookie, they may still retain this information by choosing to provide a viewer defined username and password.

Supplementation of Information

Web Log - Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Identity Verification

We use third party software as well as various proprietary methods to verify a user's personal information. http://goldflorist.com does this in order to avoid fraudulent or unauthorized attempts.

Updating Personal Information

You are requested to update your personally identifiable information in case any changes (such as zip code, phone, email or postal address) are there. We provide a way to correct, update this information. This can usually be done at the or by emailing our Customer Support at contactus@goldflorist.com or by telephone at (800) 238-9228.

Notifications of Changes

We may revise this Privacy Policy from time to time depending upon certain conditions. When ever we change our Privacy Policy, the revised policy will be posted here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.

Opt-Out/Choice

You may choose opt-out option of receiving future communications from http://goldflorist.com when you register at the Site. You may change your preferences at any time by revising your profile by clicking the "unsubscribe" link at the bottom of any email opt-in communication you receive from us and following the instructions provided therein, or by contacting our Customer Care Experts at phone number (800) 238-9228.

Comments

We have taken great measures to ensure that your visit to the Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about the Site's privacy policy and procedures, please contact us by email at- privacypolicy@goldflorist.com

Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact us at:
customerservice@goldflorist.com

Goldflorist.com
4316 Summer Avenue
Memphis,  TN  38122
(901) 767-5420    (800) 238-9228

For more details, Email us on: contactus@goldflorist.com