FAQ

GOLD ROSES

Are the gold roses really real?

The process of plating the roses in gold is called electroform. The 50 step process is a “trade secret.” Here is a brief overview of the process.

  • The roses are fresh cut and the carefully selected.
  • The leaves and petals of each rose are artistically arranged in to position
  • Then in a lengthy process the roses are delicately preserved in several layers of clear coating to preserve its shape and form.
  • The plating process then begins with a coating of nickel, copper, and finally a coating of 24 Karat Gold.

Will the gold rose fall apart after a few days?

No. There are two layers of metals applied to the rose before the gold is applied. These layers help make the rose very sturdy. They are really only as fragile as fine china and crystal and should be treated as well. We do offer a 30-day guarantee if the rose should for some reason arrive broken or damaged. However, this is rare occurrence.

Are the gold roses delivered in a box?

Yes, the gold roses are carefully packaged in a box and delivered to your door.

How long are the gold roses?

The gold roses are about 10-12 inches.

How do i care for my gold rose?

Gold roses can be treated as Fine China. You may wash with warm water and mild soap.

PAYMENTS

When will my credit card be charged?

Your credit card will be charged when your order is shipped.

WARRANTIES AND RETURNS

Do you honor manufacturer's warranties?

We warranty all merchandise against manufacturers defects.

What is your return policy?

Merchandise may be returned for a refund within 30 days of order date as long as the product is in original condition. If the product is defective, we will be happy to refund your money or replace the product.

Call 1-800-238-9228 for further questions.

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